Showing posts with label Design issues. Show all posts
Showing posts with label Design issues. Show all posts

Sunday, April 10, 2016

Honda Recalls 143,000 Vehicles In Japan, Image On the Rocks?

Honda Motor Co. recalled about 143,000 vehicles in Japan after air bags made by Daicel Corp. — a rival of troubled Takata Corp. — failed to deploy in an accident, Bloomberg reported Thursday. The recall followed confirmation Wednesday of a death in the U.S., the tenth involving a ruptured Takata air-bag inflator in the country.

 Link to Story






So many questions.This is the "real" version of something that happens in my you tube story (the iso9001:2015 transition playlist). What do you wager that the root cause is the same? 

Check my YouTube channel www.YouTube.com/getisohelp and click the Transition playlist (the fun starts at about part 15)


Friday, June 10, 2011

Weed Whacker Quality

Sadly, I had a product failure last night on my less-than-a-year-old weed whacker. The little bulb you use to prime the motor has a leak. No gas in the carb equals no weed whacker.

So, where was the Non Conformance? First of all, the leak in the gas bulb after that short of a time is a 7.2.1 problem: The needs of the customer to have a weed whacker last longer than a year seems pretty obvious. There was either an issue in 7.3.5 or 7.3.6, verification of design and/or validation of design.
 
Maybe the weed whacker met all of the design specifications, but the problem was with the actual manufacturing. 8.3, non conforming product got to me somehow. I don't know how to tell.

I am working on a project right after this: Giving them customer feedback. They won't fix the problem if they do not get customer feedback....What do you guess that they are also coming up short on 8.2.1.

More on this later.