Saturday, July 16, 2016

Dear Henry Ford

Thanks for having us over for fireworks the other night. I have to say that Greenfield Village is quite pleasant and you must have been proud of it.

I have to think that you, the patron saint of Organizational Efficiency would have done a 360 in the grave at the exit plan.  5000 people trying to get through a 6 foot opening in the dark while stumbling over railroad tracks was just a bit dangerous, not to mention inefficient.

You were not the patron saint of customer satisfaction though so maybe it is understandable, in an ironic way.

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