Sunday, June 12, 2011

Corrective Action Request 11-061001

To: Homelite Corporation

Model Number: vut21566

Serial Number: 0240643

I bought this product about a year ago, ran it 4 times during 2010 and approximately 6 times in 2011 and the primer bulb no longer functions. Product failure after 10 uses is below my product functionality specification.

I am issuing Corrective Action Request number 11-061001 because of this quality issue, as outlined in ISO9001:2008

Please respond to this Corrective Action Request with your corrective action within 10 days.

James A. Shell
RABQSA QMS-LA Certified Quality Auditor

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