To: Homelite Corporation
www.homelite.com
Model Number: vut21566
Serial Number: 0240643
Dear Homelite Corporation:
You have not followed up on my corrective action request number 11-061001 regarding the leaky priming bulb on the above weed whacker.
By your lack of response, you are in violation of ISO-9001:2008 section 8.2.3, lack of corrective action to remedy problems with the product.
Please advise ASAP your response to the above corrective action request. Failure to do so will place you in non-conformance with ISO standards, and is objective evidence that your quality system is not effective.
James A. Shell
RABQSA QMS-LA certified quality auditor #105245
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